it is so incredibly soft. The filling is just perfect and the outer cover is perfect. The arms can move in & out and are SOOO comfortable. I would definitely buy this product again.
Amazing! This pillow is so comfortable. I was a little skeptical when I read others' reviews....I mean really....how good can it be? Then when I unpacked it I was even more doubtful....seemed so scroungy. Surprised me.....I love it!!!