Shipping policy

SHIPPING AND RETURNS

1) Packaging and delivery time
We understand your eagerness and hence We ship all our orders within 1 to 3 days of a successful payment / COD verification. In case of internationally shipped orders, it takes between 2 weeks to 4 weeks.

It takes around 5-12 working days to deliver your products depending on your location.

2) Preference of Courier:
We usually ship all our prepaid orders through our preferred partners such as Amazon Shipping,  First Flight, DTDC, Professional Courier, Blue dart or India Post. In case of products that are shipped from an international location, it takes up to 2 weeks to 4 weeks for your order to be delivered. In case of a special dispatch request, same can be accommodated with a request. Call us on +91 9152569063 or email us on support@coozly.co for any specific request.

3) Order Tracking
Upon Dispatch, You would receive an email with dispatch information and tracking id. We urge you to contact us if you haven’t received your order within the timelines mentioned in the email.

4) Exceptional Cases
We reserve the right to not to deliver orders if we believe the address is not secure, for example, to a communal postal address – In such cases, we will notify you as soon as possible. Also, incorrect information may lead to non-delivery of orders.

CANCELLATION OF ORDERS

At Coozly.co we mostly dispatch all our orders within 24 working hours and hence cancellation would only be possible before dispatching the product. You can contact us on +91 9152569063 or email us on Support@coozly.co for any specific requests.